Per-seat pricing punishes growth. Every new technician you hire raises your software bill, often before they've billed their first hour. PSA: $89/seat. RMM: $4-6 per endpoint. Security stack: $X per protected user. By the time an MSP is at fifteen techs, software cost is a full-time salary on its own — and the vendor's incentive is for you to keep adding seats forever.
Morton Command Center charges one flat monthly fee. Hire a tech, hire ten, hire none — the price doesn't change. Onboarding new team members costs you their salary, not a software escalator.
The flat-fee math
- $5,500 one-time build. The custom platform — discovery, integrations, branding, deployment.
- $350 / month flat hosting. Edge infrastructure, security patches, vendor API key management, uptime monitoring.
- $1,250 / month reserved hours. Ten engineering hours per month for tweaks, new integrations, or additions. Unused hours roll over.
Total: $1,600/month. Unlimited users.
For comparison, an MSP at twelve technicians paying $89/seat for ConnectWise Manage is at $1,068/month for tickets alone. Add their RMM at $4 per endpoint across 800 endpoints — another $3,200/month. The same MSP could run Morton Command Center on top of cheaper RMM (NinjaOne starts around $2.50/endpoint) and unify everything for under their PSA bill.
Why flat pricing actually works
The reason most MSP software charges per seat is that it's how the SaaS economy is wired — investors model on it, sales reps comp on it, and the business model is built around it. We can charge flat because Morton Command Center isn't venture-backed, isn't trying to maximize per-customer extraction, and is genuinely cheap to run on Cloudflare's edge infrastructure once it's built. The reserved-hours model — you pay us a fixed amount each month for ongoing engineering — is what keeps incentives aligned: we make money when you keep using and improving the platform, not when you grow your team.
What you actually get for the flat fee
- Unlimited technician accounts. Every employee logs in. No upgrade tier for the next person you hire.
- Unlimited end customers. Run a hundred clients or five hundred.
- Unlimited devices. Your endpoint count doesn't matter to us; it matters to your RMM.
- Unlimited tickets, contacts, leads, invoices.
- Every integration built in your scope. New ones added during the reserved-hours block.
- Customer portal access for every one of your clients, branded as your MSP.
The Founding Five rate is locked in for life
The first five MSPs to onboard lock in this $5,500 / $350 / $1,250 rate permanently. Standard pricing — for everyone after — is expected to be roughly 50% higher. Founding Five rates never change, even when you scale from three techs to thirty.
What's the catch?
Honest answer: the catch is that Morton Command Center is a one-of-one build, so you can't sign up online today and have a working system tomorrow. Discovery and build take two to four weeks. We're also intentionally serving fewer customers — fifteen rather than five hundred — so there's a small queue. If you need a self-serve PSA you can deploy this afternoon, an off-the-shelf product is faster. If you want a platform built around how your MSP actually works, with no per-seat tax, the wait is worth it.
Pricing
Morton Command Center uses transparent flat pricing. There is one build fee, one monthly hosting fee, and one monthly reserved-hours block — no per-seat surprises and no annual escalators tied to your team size.
- $5,500 one-time build. Your custom platform — discovery, integrations, branding, deployment.
- $350 / month flat hosting. Edge infrastructure, security patches, vendor API key management, uptime monitoring.
- $1,250 / month reserved hours. Ten reserved engineering hours every month for tweaks, new integrations, or feature requests. Unused hours roll over.
Founding Five pricing. The first five MSPs to sign on lock in this rate for the lifetime of their account. Standard pricing — for everyone after — is expected to be roughly 50% higher. Founding Five rates never change, even as the platform grows.
Related solutions
Morton Command Center is built around your specific stack. If this page resonates, these adjacent angles probably will too:
- Build vs Buy — The total-cost case for custom over SaaS.
- ConnectWise Alternative — A specific per-seat comparison.
- Syncro Alternative — Per-tech pricing pain in another flavor.
- Custom MSP Platform — What the build actually delivers.
Ready to talk?
The first call is a 30-minute discovery — we map your existing tools and workflows together, scope what a custom Command Center build would look like for your MSP, and decide whether the fit is right. No commitment, no sales pressure.
Questions first? Email [email protected] or read the FAQ.