Your entire MSP. One Command Center. Built around YOU.
Manage your entire MSP from one personalized dashboard — without migrating a single byte of data. MortonCommand Center unifies the PSA, RMM, billing, security, and procurement tools you already use into custom workflows built around how your team actually works. Live in 2-4 weeks, tuned to your stack. Flat monthly fee — no per-seat, per-endpoint, or per-ticket charges.
Your data — no vendor lock-in HIPAA-ready architecture Built by MSPs, for MSPs Secure by design
Your entire stack
Every tool you use, unified — any API we integrate
Personalized workflows
Built around how YOUR team actually works
Live in 2-4 weeks
No data migration, no rip-and-replace
The All-in-One Without the Rip-and-Replace
No data migration.
No 6-month cutover. No rip-and-replace.
The Kaseya / ConnectWise / Atera unified experience — on top of the tools you already use.
The reason most MSPs reject all-in-one platforms isn't the price. It's the migration. Years of ticket history, billing data, customer relationships, and integrations all have to move into the new vendor's database before you see any of the unified-UX benefit. MortonCC delivers the same single-pane-of-glass experience by reading from the tools you already use — your data stays exactly where it is.
Traditional all-in-one platforms
Migrate everything, then unify
✕ Move every ticket, customer, contract, device, invoice into the vendor's database
✕ 3-9 month cutover project before you see the unified UX benefit
✕ Lock-in: leaving means another migration in reverse
✕ Templated workflows — your team adapts to the vendor's mold
✕ Your data lives in their cloud — they own the source of truth
Morton Command Center
Keep your tools, get the unified UX
✓ Your existing PSA, RMM, billing, security stack stays exactly where it is
✓ Live in 2-4 weeks — no data migration, no source-of-truth re-architecture
✓ No lock-in: cancel and your tools are exactly where you left them
✓ Personalized workflows built around how YOUR team actually works
✓ Your tools remain the source of truth — Command Center reads, doesn't store
Every Morton Command Center deployment ships with the capabilities below — no add-ons, no extra subscriptions, no vendor APIs needed for any of it to work. API integrations enhance these features with live data from your existing stack (see the next section for examples), but the built-in workflows function on their own from day one.
Plus everything your existing stack already provides
Beyond the built-in capabilities above, every integration to the APIs your MSP already pays for is custom-built for your stack as part of your Morton Command Center build. That's the advantage over rigid all-in-one suites that force you onto their pre-built connector list — yours is built to fit your exact tools and workflows. Each category below shows what's possible and which feature it powers. The vendor lists are examples — if your stack uses something not pictured, we build that integration too. If it has an API, we build the integration.
PSA / Ticketing
Powers: Unified Ticket Queue. Every ticket from every PSA in one filterable list — reply, assign, watch, and resolve without switching tabs.
Powers: live device counts on Client Billing, device inventory dashboards, security posture per company.
NinjaOneDatto RMMConnectWise AutomateSyncro
Accounting / Invoicing
Powers: Client Billing & Invoicing, Revenue & MRR Analytics. Live invoice data feeds revenue charts and one-click batch invoicing. We build a custom QuickBooks Desktop integration via a secure local sync agent — batch invoicing, live device counts, and one-click posting. Most MSP platforms only support QuickBooks Online; we build either, custom to your accounting.
Powers: Procurement & Quotes, plus auto-synced reseller quantities on Client Billing.
Pax8Ingram MicroTD SYNNEX
IT Documentation
Powers: contextual access to knowledge-base articles, runbooks, and password vault entries right alongside the ticket or company you're working on.
IT GlueHuduConfluenceSharePoint
Time Tracking (PSA-side)
Powers: bi-directional sync between the built-in per-ticket timer and your PSA's timecard system.
eBillityQuickBooks TimeHarvest (on request)
Microsoft 365 & Identity
Powers: per-tenant license counts, user provisioning data, mailbox counts for Backups Monitoring (M365).
Microsoft GraphMicrosoft Partner CenterEntra ID
Don't see your tool? If it has an API, we support it — we build the integration custom for your stack, never a one-size-fits-all connector. Let's talk.
Morton Command Center brings all your existing tools — your help desk, RMM, phone system, time tracking, accounting, security, and procurement — into one unified dashboard. Nothing gets migrated, nothing gets replaced. Your data stays where it lives today; we just pull it together so your team works from a single screen instead of jumping between a dozen tabs all day.
Spotlight — Built In, No Add-Ons
Invoices that write themselves
Configure plans, recurring services, and per-client billing rules once. Device counts, security license counts, and reseller quantities sync live from NinjaOne, Huntress, and Pax8 right before billing. Then batch-generate every client's invoice straight into QuickBooks Desktop in one click.
API-driven usage counts
Device counts (NinjaOne), security license counts (Huntress: EDR, ITDR, SIEM, SAT), and reseller quantities and prices (Pax8) pull live from each vendor's API right before billing. Your invoices reflect what's actually deployed today, not what someone counted last quarter.
Per-line vendor sync
Each billable line opts into vendor sync independently. Sync NinjaOne devices on a cyber line, sync Pax8 quantities on the M365 line, leave T&M and block hours manual. Mix and match per client without rebuilding the whole invoice.
Plans, a-la-carte, blocks, T&M
Managed plans, block hours, time-and-materials, custom contracts, and a-la-carte services — all configurable per client and combinable on a single invoice. Whatever your contracts look like, the billing engine bends to fit.
One-click batch invoicing
Pick a month, pick clients, click run. Every invoice posts straight to QuickBooks Desktop ready to send. End-of-month billing collapses from a half-day to a few minutes.
Dry-run preview
See every line item, every total, every client before a single invoice leaves the platform. Catch mistakes once a month, not once a quarter when a client emails you about it.
Audit trail
Every invoice generated, every adjustment, every batch run logged with who did it and when. No more "did we already bill them this month?" — the answer is on the screen.
Everything runs from the Client Billing and Invoicing tabs inside your command center — configure, preview, generate, and post without leaving the platform.
Spotlight — Included, Not Add-On
Talk to every client. Built in.
Most MSP platforms leave client communication to a separate — and expensive — marketing tool. MortonCC includes it. Bundled in your monthly hosting. No MailChimp subscription, no HubSpot per-seat fee, no extra login.
Targeted recipients
Filter by company, contract type, contact role (primary, backup, purchase approver), or custom tags — or paste a list directly. Announce a price change to billing contacts only. Send a security alert to IT leads only. Hit everyone at once when you need to.
Personalized at scale
{{name}} and {{company}} variables auto-fill per recipient, so a 500-contact blast feels like 500 individual emails. Live preview before send. Bare URLs and markdown links are detected and formatted automatically.
Branded templates
Every email ships wrapped in your logo, your gradient header/footer, and your contact info — no design work required. Clients see a consistent brand, not a raw text blast.
Automated reports
Schedule ticket-activity digests, backup-status summaries, security reports, and included-vs-billable-work breakdowns. Daily, weekly, or monthly — delivered without lifting a finger. Your clients see value every week.
Opt-out respected
Per-company preferences enforced automatically. Clients who opt out of specific report types — or all marketing — get skipped at send time. Compliance is handled, not an afterthought.
Full send log
Every email — subject, recipient, sender, timestamp, status — captured in an auditable log. Know exactly who got what, when, and whether it delivered. No exporting, no third-party dashboard.
Everything runs from the Marketing tab inside your command center — compose, target, send, and track without leaving the platform you already live in. Delivery is included in your monthly hosting price.
The Process
Tailored to your MSP from day one
We build your command center with you — every integration, workflow, and view matched to how your team actually operates.
1
Discovery call
Which tools do you use? What does your team need most? Where does your process break down? We map it out before writing a line of code.
2
Custom build
We build your command center with the exact integrations, modules, and views your team needs. Every feature is configured and tested against your live systems.
3
Deploy & train
We stand up your command center on your branded subdomain (e.g. cc.yourmsp.com), configure roles and access controls, map your clients across systems, and train your team on the platform.
4
Iterate & evolve
As your MSP grows and your needs change, we refine your command center. Add new integrations, adjust workflows, and build custom modules as you scale.
Architecture
Edge-fast. Enterprise-secure.
The platform runs on Cloudflare's global edge network — the same infrastructure that protects 20% of the public internet. Speed and security come from the same architectural choice.
A fully custom application. Yours alone.
This isn't multi-tenant SaaS where every customer shares one codebase and one database. You get a dedicated, isolated application instance on your own branded subdomain — your data, configurations, and integrations live entirely within your environment. Cross-tenant access isn't a permission to be revoked or a setting to be configured; it's impossible at the architectural level.
Edge-deployed globally
Every API call executes within milliseconds of your users, in 300+ cities worldwide. No traditional origin server to hit, no transcontinental round-trips to a single data center.
Smart sync, never stale
Vendor data refreshes on the cadence each API supports — near-real-time, within minutes for active data, hourly or nightly for slower-moving sources. The UI never waits on a slow vendor API.
Hardened by Cloudflare
The platform sits behind Cloudflare's full security stack: DDoS mitigation, Web Application Firewall, bot management, automatic HTTPS upgrade with HSTS enforcement, and TLS 1.2+ encryption end-to-end. All storage is encrypted at rest, and vendor credentials are protected by an additional layer of tenant-specific encryption. Cloudflare is SOC 2 Type II, ISO 27001, and FedRAMP Moderate certified.
SSO, MFA, and granular roles
Authentication is enforced before any request reaches the application. Sign-in flows through your existing identity provider, MFA is required from the first login, and role-based permissions scope down per company — technicians only see the clients they're assigned to, finance roles see billing without security incidents, and customers in the portal only see their own data. Every administrative action — sign-ins, role changes, configuration updates, integration connects — is written to a tenant-scoped audit log.
Case Study
Built in production. Used every day.
MortonCC powers IT Pro Source, a California-based MSP managing hospice, healthcare, and SMB clients — where it handles real support, real billing, and real security operations at scale.
"Before MortonCC our team was juggling Freshdesk, NinjaOne, eBillity, Huntress, 3CX, and IT Glue just to work a single ticket. Bringing everything into one UI has changed how we run — tickets close faster, timecards don't get missed anymore, monthly invoicing takes a fraction of the time, and we can email our entire client base about anything from product updates to security advisories without paying for another platform."
"Your Command Center is built and maintained by the same team that runs it at IT Pro Source. We use what we ship, every day. When something breaks or you need a new connector, you go straight to the engineers who designed it — not a tier-1 queue."
Greg Morton
Founder · MortonApps · Partner at IT Pro Source
Pricing
Premium product. Transparent pricing.
No per-seat fees. No usage tiers. No surprises. A setup that scales to the size of your stack, plus a flat monthly fee to keep it running and evolving. Prefer to avoid a large upfront bill? Amortize the setup over 12 months.
★Founding Five — the first 5 customers lock in these rates for life. Standard pricing is expected to run ~50% higher.
Teams under 10 users
Setup
$5,500/mo × 12
Custom build · 3 integrations included
Discovery & requirements gathering
Custom development of 3 integrations
Module configuration & testing
Client mapping across all systems
Deployment to your branded subdomain
Team training & onboarding
Additional integrations: +$1,250 eachAdditional integrations: +$104/mo × 12 each
Most builds ship within 2 to 4 weeks of the discovery call. Three integrations are included in the base build. More than 7 or 8 integrations or unusual workflows can push it to 6 to 8 weeks. The discovery call produces a firm timeline before you sign anything.
Is the pricing really flat — no per-seat fees?
+
Yes. $5,500 one-time Build + $350/month Subscription, plus $1,250 per integration beyond the three included. No per-user, per-endpoint, per-ticket, or per-client fees. Hire ten more techs tomorrow — your bill doesn’t change.
Founding Five: the first 5 customers lock in these rates for life. Standard pricing after that is expected to run ~50% higher.
What if I want to leave? Can I get my data out?
+
Your business data already lives in your tools — Freshdesk, NinjaOne, QuickBooks, etc. Command Center reads from those tools and renders unified views; it doesn’t warehouse a primary copy. If you stop using us, your tools and history are exactly where they were before. Platform-specific config (custom dashboards, mappings, audit logs) is exported in JSON on request.
What if MortonApps goes out of business?
+
Because your data continues to live in your tools, the worst case is the same as never having used Command Center: you go back to using your tools natively. We don’t lock you in by holding your data hostage. The Master Services Agreement also includes a source-code escrow option for customers who want explicit continuity assurance.
What if you don’t integrate with the tool I use?
+
If your tool has an API, we can build the connector. About 80% of integrations in current customer Command Centers were custom-built for that customer’s specific stack. We don’t maintain a closed list. The discovery call confirms what’s possible before you sign anything.
What if I need a feature you don’t have?
+
We build it. Most features in the platform exist because a customer asked. Small enhancements are usually included in the monthly Subscription. Larger work gets scoped + quoted separately. Compare to off-the-shelf platforms where requests go into a vendor backlog you may never see acted on.
