Morton Command Center is a fully customizable operations platform built specifically for your MSP. We connect the tools you already use — PSA, RMM, phone, time tracking, accounting, security, and procurement — into one tailored dashboard designed around how your team actually works.
Every tile, every number, every view is tailored to your MSP. Want MRR up top? Open SLA breaches? Agent utilization? Revenue by client? Whatever matters to your team, that's what you see the moment you log in.
You've chosen great tools — ConnectWise, Datto, NinjaOne, Freshdesk, HaloPSA, QuickBooks, Xero. Each one does its job. But your techs still spend half their day switching between dashboards, copying data between systems, and hunting for context that should be right in front of them.
Techs bounce between 5-8 browser tabs per ticket. Each context switch costs 20+ seconds and risks dropping information.
Manual time logging, forgotten billable entries, and disconnected invoicing mean hours — and dollars — slip through the cracks every month.
Device info in your RMM, contacts in your PSA, billing in your accounting platform, security in three different portals. Nobody has the full picture.
Off-the-shelf dashboards force you into their workflow. You end up adapting your processes to the tool instead of the other way around.
Morton Command Center isn't a template you configure — it's a custom-built platform tailored to your specific tools, workflows, and team structure. We work with you to design exactly the command center your MSP needs.
Every module, every view, every workflow is built to match how your team works. Not a checkbox configurator — actual custom development tailored to you.
If the vendor has an API, we can connect it. PSA, RMM, phone, accounting, security, procurement, documentation — your entire stack unified in one place.
We host, deploy, update, and maintain your command center so your team stays focused on clients — not infrastructure. Your own branded subdomain, zero DevOps overhead, no upgrade headaches.
Kaseya BMS, ConnectWise, Atera, SuperOps, Syncro — they're all good products. But they're templates. MortonCC is built for your MSP, not for the "average" MSP.
Each module connects to your existing tools via API. Your command center is built with the exact combination that fits your stack.
View, reply, resolve, and manage tickets from your PSA without leaving the dashboard. Full conversation history, inline attachments, private notes, and real-time status changes across multiple ticket systems.
Freshdesk Freshservice ConnectWise Autotask HaloPSASearch any device by name, user, or company. Instantly see hardware specs, disk usage, OS info, alerts, pending patches, uptime, and software inventory — all pulled live from your RMM.
NinjaOne Datto RMM ConnectWise Automate SyncroSee today's calls, match phone numbers to contacts automatically, manage on-call queues and rotations, and initiate calls directly from ticket or contact views.
3CX RingCentral Teams PhoneStart and stop timers per ticket. Auto-submit tracked time to your billing system. Plan-aware billable classification knows which hours are included and which are chargeable based on each client's contract.
eBillity ConnectWise AutotaskConfigure managed plans, block hours, T&M rates, and a la carte services per client. Track MRR, billable revenue, and plan history. Revenue overview dashboards show exactly where your money is coming from.
Built-inGenerate recurring invoices and timecard-based invoices directly into your accounting platform. Batch processing, dry run previews, block hour tracking, and automatic service item matching.
QuickBooks Desktop QuickBooks Online Xero FreshBooksMonitor threat detection incidents, vulnerability scan results, and compliance status across all client organizations from one security dashboard. See your entire security posture at a glance.
Huntress SentinelOne Cork / vPentest CrowdStrikeSearch distributor catalogs, build multi-line quotes with custom markup, generate branded PDF proposals, and track purchase orders from request to delivery.
Ingram Micro TD SYNNEX D&HGive your clients a branded self-service portal to view their tickets, invoices, and documents. Passwordless authentication — no credentials to manage or reset.
Built-inEvery MortonCC deployment is tailored to the client, but here's a look at what the platform looks like in production.
Real-time stats, agent activity, watched tickets, and recent activity at a glance — everything your techs need the moment they log in.
Every open ticket across all your PSA systems in one filterable list. Status, agent, company, priority, and sort filters. Watched tickets pinned separately, plus live agent and requester activity feeds down the right side.
Projected annual recurring, annual billable, MRR, average monthly, top billable clients, and block-hour purchases — at a glance.
Threat incidents, vulnerability scans, and compliance status across all clients.
Most MSP platforms leave client communication to a separate — and expensive — marketing tool. MortonCC includes it. Powered by Amazon SES, bundled in your monthly hosting. No MailChimp subscription, no HubSpot per-seat fee, no extra login.
Filter by company, contract type, contact role (primary, backup, purchase approver), or custom tags — or paste a list directly. Announce a price change to billing contacts only. Send a security alert to IT leads only. Hit everyone at once when you need to.
{{name}} and {{company}} variables auto-fill per recipient, so a 500-contact blast feels like 500 individual emails. Live preview before send. Bare URLs and markdown links are detected and formatted automatically.
Every email ships wrapped in your logo, your gradient header/footer, and your contact info — no design work required. Clients see a consistent brand, not a raw text blast.
Schedule ticket-activity digests, backup-status summaries, security reports, and included-vs-billable-work breakdowns. Daily, weekly, or monthly — delivered without lifting a finger. Your clients see value every week.
Per-company preferences enforced automatically. Clients who opt out of specific report types — or all marketing — get skipped at send time. Compliance is handled, not an afterthought.
Every email — subject, recipient, sender, timestamp, status — captured in an auditable log. Know exactly who got what, when, and whether it delivered. No exporting, no third-party dashboard.
No vendor lock-in. Your data stays in your existing systems. We build the connectors to the exact tools your MSP uses — and add new ones as your stack evolves.
Don't see your tool? If it has an API, we can build the connector. Let's talk.
This isn't a template you configure yourself. We build your command center with you, ensuring every integration, workflow, and view matches exactly how your team operates.
We learn your stack, your team structure, your workflows, and your pain points. Which tools do you use? What information do your techs need most? Where does your process break down?
We build your command center with the exact integrations, modules, and views your team needs. Every feature is configured and tested against your live systems.
We stand up your command center on your branded subdomain (e.g. cc.yourmsp.com), configure roles and access controls, map your clients across systems, and train your team on the platform.
As your MSP grows and your needs change, we refine your command center. Add new integrations, adjust workflows, and build custom modules as you scale.
Runs on Cloudflare's global edge network. Every API call executes within milliseconds of your users, in 300+ cities worldwide. Smart caching keeps everything instant.
Your business data lives in Freshdesk, QuickBooks, NinjaOne, and the rest of your existing stack. MortonCC orchestrates — it doesn't warehouse. No copies, no data migrations, no export nightmares if you ever leave.
Secured by Cloudflare Access with role-based permissions. SSO, MFA, and IP restrictions out of the box. Your API keys never leave the platform.
We run a dedicated environment for your MSP — hosting, deployments, patching, monitoring, backups — so you get a custom platform without a DevOps team. Your own branded subdomain. Zero upgrade headaches.
No per-seat fees. No usage tiers. No surprises. A setup that scales to the size of your stack, plus a flat monthly fee to keep it running and evolving. Prefer to avoid a large upfront bill? Amortize the setup over 12 months.
Larger teams or complex requirements? Contact us for custom enterprise pricing.
MortonCC powers IT Pro Source, a California-based MSP managing hospice, healthcare, and SMB clients — where it handles real support, real billing, and real security operations at scale.
"Our techs used to have a browser with 8 tabs open just to work a ticket. Now everything is in one place — the customer's history, their devices, their billing, their phone numbers, their contracts. We onboard new hires faster and close tickets in half the time."
Tell us about your MSP and the tools you use. We'll schedule a discovery call to design your custom command center.
No commitment. No sales pressure. Just a conversation about your stack.