Procurement is where MSP margins quietly leak.
A quote gets built in one tool, the order goes through a distributor portal, the approval happens over email or chat, and the invoice gets rebuilt by hand in the accounting system. Every hand-off is a chance for a quantity to change, a markup to get forgotten, or a charge to never make it onto a bill. By the time it's invoiced, nobody is sure the numbers still match the quote.
Morton Command Center keeps the whole path on one rail.
You build the quote from real distributor pricing, route it for approval, place the order, and carry the same line items forward into an invoice in your accounting system — we build your QuickBooks Desktop integration, or a connection to any accounting platform with an API, custom to your stack. The data is entered once and reused, so the price you quoted is the price your customer pays.
Quotes built from distributor catalogs, not guesswork
The Procurement workspace puts your distributor's catalog where the quote is being built. We build your Pax8 marketplace connection for cloud subscriptions and your Ingram Micro catalog connection for hardware and licensing as part of your engagement, so you can open a product's detail and drop it onto a quote with the quantity you need. Because the platform is API-driven, any distributor that exposes an API gets wired in the same way; if your tool has an API, we build that integration for you.
From there, Morton Command Center handles the parts that are easy to fumble by hand:
- Markup applied to each line so your margin is baked into the quote, not bolted on later
- Line items and quantities captured natively, with customer-facing notes
- Scope enforcement so a sales rep or technician only quotes for the clients they're assigned to
- One source of truth for the quote — no separate spreadsheet that drifts out of sync
Quotes are native to Morton Command Center. They aren't pulled out of a distributor portal and pasted in — they're created, edited, and stored in the platform, which is exactly why the same data can flow downstream cleanly.
Approvals that happen in the system, not in someone's inbox
Spend approval shouldn't live in a thread that's impossible to audit later. Morton Command Center includes a purchase-request flow: a technician raises the request, an approver reviews it against the client it's for, and the purchase only moves forward once it's signed off.
Because requests, quotes, and purchases all sit on the same client record, you get a clear trail of what was requested, who approved it, and what it was for — without anyone reconstructing the story from old messages at month-end.
Ordering through the distributors you already use
Whatever distributor you order through, that connection is built for you as part of your engagement — Pax8 for marketplace subscriptions, Ingram Micro for product orders, or any distributor with an API — using the same adapter-based approach the rest of the platform uses; if it has an API, we build it.
One honest caveat worth saying up front about the Ingram build: order placement runs against a sandbox by default and is switched to live ordering only once your production credentials are configured during onboarding.