Month-end MSP invoicing is the most universally dreaded recurring task in the industry. Pull device counts from the RMM. Pull time entries from the time tracker. Pull license usage from Pax8. Cross-reference against last month's invoices. Update quantities. Adjust for mid-month changes. Add project work. Add à la carte add-ons. Push to QuickBooks. Send. Inevitably catch one mistake after the customer points it out.
Morton Command Center turns the whole thing into a 30-minute review-and-approve task.
What gets automated
- Per-device line items auto-populated from your RMM (NinjaOne, ConnectWise Automate, Datto RMM, Atera — whichever you run).
- Per-user / per-mailbox lines from M365, Google Workspace, or your identity provider.
- License counts from Pax8, Ingram, or your distributor of choice.
- Backup seat counts from Veeam, Datto, Cove, Acronis — mapped to the right billing rule.
- Time entries from eBillity, Harvest, or your PSA — grouped by client/matter with rate logic.
- Tier-based pricing applied automatically (10 devices vs 50 vs 200 hits different rates).
- After-hours multipliers applied to time entries logged outside business hours.
- Project milestones billed on the right cycle, with T&M overflow handled separately.
- À la carte add-ons tracked through the month and rolled into the right invoice.
The review queue
At month-end, your bookkeeper opens the invoice review queue. Every customer's invoice is pre-populated with the right line items, quantities, and amounts. They scan, edit anything that looks off (rare — the data is already right), and push to QuickBooks. The whole month closes in under three hours instead of two days.
Edge cases that needed manual attention surface as flags: customer's device count jumped 30% — confirm legit before billing; customer's time entries don't tie out to a contract — flag for review; customer's Pax8 line increased mid-month — prorate or full month?
Where the dollars come back
Two ways. First, recovered hours: a senior tech or owner who used to spend two days on month-end gets two days back per month. Second, recovered leakage: every MSP we've talked to discovers, post-automation, that they were under-billing by a non-trivial amount each month. License changes that didn't make it onto invoices. Time entries that got missed. Device adds that nobody updated. The leakage typically pays for the platform inside the first quarter.
What stays manual on purpose
Approval. Sending. Customer-facing decisions. Command Center auto-populates and reconciles; humans approve and push. Nothing goes to a customer invoice without a person looking at it. The automation removes the typing, not the judgment.
Pricing
Morton Command Center uses transparent flat pricing. There is one build fee, one monthly hosting fee, and one monthly reserved-hours block — no per-seat surprises and no annual escalators tied to your team size.
- $5,500 one-time build. Your custom platform — discovery, integrations, branding, deployment.
- $350 / month flat hosting. Edge infrastructure, security patches, vendor API key management, uptime monitoring.
- $1,250 / month reserved hours. Ten reserved engineering hours every month for tweaks, new integrations, or feature requests. Unused hours roll over.
Founding Five pricing. The first five MSPs to sign on lock in this rate for the lifetime of their account. Standard pricing — for everyone after — is expected to be roughly 50% higher. Founding Five rates never change, even as the platform grows.
Related solutions
Morton Command Center is built around your specific stack. If this page resonates, these adjacent angles probably will too:
- QuickBooks MSP Billing — The QuickBooks-specific integration.
- Pax8 + QuickBooks — License reconciliation in detail.
- Time Tracking + Billing — How time entries become invoice lines.
- MSP Operations Efficiency — The biggest single time-savings unlock.
Ready to talk?
The first call is a 30-minute discovery — we map your existing tools and workflows together, scope what a custom Command Center build would look like for your MSP, and decide whether the fit is right. No commitment, no sales pressure.
Questions first? Email [email protected] or read the FAQ.